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Community Investment and Inclusion Fund Brand Hong Kong - Asia world city

Performance Pledges


Processing of applications and reimbursement claims

  • Applications will be invited 3 times every 2 years

  • Applicants will be notified in writing the application results within 3 to 6 months after closing date for application and upon receipt of all required information and supporting documents

  • Grant will be disbursed to grantees within 2 to 4 months after deadline for submission of reimbursement claim forms and upon receipt of all required information and supporting documents

  • Visits to approved projects will be arranged within the funding period

Handling of public complaints

  • All written complaints will be acknowledged in writing within 10 calendar days from the date of receipt of the complaint by the bureau

  • A substantive reply will be issued within 30 calendar days from the date of receipt of the complaint by the bureau

  • In case a full reply cannot be made within 30 calendar days, an interim reply will be made to the complainant

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